263 broken appointments: If we charged EUR 25 for each canceled appointment (as it is usual with other offices), we would have earned EUR 6575 since 2022.

 

 

During this period, we had EUR 0,01 EUR in insurance write-offs.

 

In the period from 1st of January to 31st of December 2022 patients didn’t show up anymore without notice, forgot to pay (2 cases) or (in one case) just left the office without paying.

 

Sandy: EUR 270 (pending)
Kaleb: EUR 4519,16
Jaelyn: EUR 4500
Keinana: EUR 2850
Lilian: EUR 390 (pending)
Amber: EUR 1475 EUR
Eden: 45 EUR (pending)

 

We have suffered a 5-digit loss as a result of this behavior and couldn’t write-off the losses. Therefore, from 2025 on, we will require most patients to pay 20% in advance as a down-payment (10% Tricare).